Performance Management During COVID

COVID-19 has made many aspects of employee management difficult. Now, one year into the COVID-19 pandemic, employers are having to adapt to the extended repercussions of the COVID-19 workplace. One persistent challenge is effective performance management, including performance appraisals and disciplinary action. 

Performance management suffers from distance, reduced face-to-face interactions, changing job duties, and increased absences.  While it may need to look different than your typical performance management process, it is important to communicate your performance goals and hold employees accountable, especially if you have not done so in a while. If, given the circumstances, you are unclear as to your performance goals for employees, now is the time to focus on those.  You can’t hold people accountable for their performance if you do not know what you need.  And, if you changed your usual procedures due to COVID-19, as with any temporary adjustment, your performance review process can be modified now and returned to your usual timing and format when possible.

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